Useful answers.
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Small and owner-managed businesses in different industries that need remote bookkeeping and practical finance support. Suitability depends on the systems, records and work required; MATTLY is not hospitality-specific.

Yes. Agree document sharing, authorised access where needed and a clear communication routine. The required systems and sharing arrangements are confirmed for the engagement.

Yes. An enquiry can focus on one priority, such as reconciliations, outstanding balances, reporting or catch-up records. Confirm the specific tasks and outputs rather than assuming every service is included.

Identify the periods involved, available documents and last reliable balances first. Catch-up work is outside the normal monthly package unless specifically included. It is assessed before work starts and, where an hourly approach is agreed, is billed at R650 per hour.

Routine monthly bookkeeping is offered in defined packages at R1 500, R2 250 and R3 250 per month, depending on normal transaction volume and scope. Additional work outside the agreed package is R550 per hour in 15-minute increments. Catch-up or clean-up work is assessed separately. The final scope and fee are confirmed before work begins.

A timeframe is agreed after understanding the work and information available. Missing documents, unclear balances or delayed responses can affect completion. Mention important deadlines in your initial enquiry; no fixed turnaround is promised on this website.

The checklist depends on the service. Bank statements, invoices, receipts, customer or supplier records, accounting balances and authorised budgets may be relevant. Agree the checklist and a suitable channel before sharing records.

No. You do not need to learn or operate accounting software for MATTLY to provide outsourced bookkeeping. We agree how source documents are provided and what reports or schedules you receive. If you already have a system that must be retained or require direct system access, mention it during scoping.

Essential starts from R1 500 per month for up to 30 monthly transactions and one bank or credit-card account. Business starts from R2 250 for up to 60 transactions and up to two accounts. Business Plus starts from R3 250 for up to 100 transactions with broader reconciliation, balance-management and reporting support. Final suitability is confirmed after reviewing your normal monthly workload.

Transaction volume is used as a practical scoping measure, not as a substitute for complexity. Typical entries include money received, payments, invoices, bills, journals and other accounting entries that need processing or review. The agreed proposal confirms how your activity is measured.

An occasional item outside the agreed monthly scope can be handled at R550 per hour in 15-minute increments after it is discussed. If the workload regularly exceeds the package, MATTLY will propose moving to a more suitable monthly scope rather than relying on repeated hourly overages.

Do not provide banking passwords, login credentials or other secrets through the public enquiry. Agree appropriate system access separately. You retain financial authorisation and approval responsibilities.

The advertised support does not transfer decision-making or payment authority. You approve payments and business decisions. Any administration or external communication must be explicitly included in the agreed scope.

No. The advertised services are bookkeeping and practical finance support. Audit, assurance and regulated tax services are outside this scope. Raise statutory requirements before agreeing the work so responsibilities and any separate professional support are clear.

No. Do not assume these are included in reporting or general finance support. Describe your requirement; availability, suitability and any separate scope must be confirmed before it is advertised or agreed.

No. Management reporting is prepared for internal business use from the agreed records and assumptions. It does not provide an audit or assurance opinion.

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No. The public enquiry is for a brief initial conversation. Do not submit sensitive records or credentials there. Agree a suitable sharing channel and access arrangements separately.

No. Work starts only under an agreed engagement. Scope, responsibilities, fees and timeframes must be confirmed beforehand.

No. Standard debtor and creditor support is limited to the accounting records: agreed invoice and credit-note capture, receipt and payment allocation, reconciliations, ageing schedules and identifying missing or unallocated items. You remain responsible for customer collections, supplier communication, credit-control decisions and payment decisions.

No. Stock and inventory administration are outside the standard service. MATTLY does not maintain item masters or SKUs, capture stock quantities or movements, perform stock counts or transfers, calculate inventory valuations, or operate stock-control systems. Supplier invoices can still be recorded to the agreed accounting ledger without MATTLY maintaining the underlying stock records.